We are sorry that you are experiencing issues with Motorsport Manager!
If you bought an In-app purchase and then experienced a crash, which resulted in your In-app purchase not being active than if send us your order ID we will refund the amount.
We are currently investigating this issue, so if you are able to attach your save file to the ticket that may be helpful for us.
Steps to extract your save game are as follows:
1) Reboot the device
2) Connect the device to your computer and enable file transfers on the device
3) Locate the save game folder at 'Android/data/com.playsportgames.mmm2017/files/Saves'
4) Your save will be called SlotOne.msv, SlotTwo.msv or SlotThree.msv depending on which slot you chose to start your game in
5) Attach save file to ticket.
Sorry for the inconvenience!